More than selection... service and quality weighs in!

Kitchen and bathroom designers and affiliated contractors have many choices in the marketplace for cabinetry.  So how do they choose a partner?  Is selection the most important consideration?  What about customer service before, during, and after the sale?  Quality?  We think we offer the best mix all of the above.


Introducing Brandom Cabinets, a small to mid-sized cabinet manufacturer based in Hillsboro, TX.  Offering a surprisingly wide variety of wood, finish, and construction combinations - Brandom proves that being in business more than 58 years requires more than just selection.  Recent additions to the product line to include additional paint colors, faux finishes and more continue to expand the growing catalog.


Pride in service before, during, and after the sale is a cornerstone ideaology helping to separate Brandom from the rest of the industry.  Recent expansion of the service platform to include a new CRM shared file system allows all the service personnel to work as one unit - a truly seamless interface of information from one agent to another.  The ability to be educated as to the last known inquiry on file, status of the request, and conveyance of the customer's need to the manufacturing and shipping side of the business has been met with initial applause from customers and dealers alike.


Improvements in the Quality Assurance Program has yielded argueably the best looking and durable painted maple in the business.  Brandom also paints poplar wood on a limited availablity basis providing an option in jobs that don't have such regimented finish expectations.  Further improvements include instatement of tighter cleaning and maintenance schedules in the finish department to ensure that airborne debris or mechanical failure does not hinder the overall finish quality.


What is most important?  Selection?  Value proposition?  Customer service?  Quality of the finished product?  The answer is ALL of the above... Brandom certainly stands out as a strong partner in a virtual sea of providers.  Nice to see an american owned and operated company that still puts the customer first.