Noritz vs. Navien

Hey …. It’s “Dan the Plumber” blogging again!

Here at Splash Plumbing, you know we are fans of Noritz tankless water heaters, and have installed many of their models in Orange County cities like Laguna Beach, Mission Viejo, Newport Beach, and Costa Mesa.

Splash Plumbing is a full service “affordable plumbing” company, and we pride ourselves on keeping up to date on plumbing technology, especially when it comes to tankless water heaters. But, when I received a phone call from a potential client in Laguna Beach, asking for a Navien Tankless Water Heater, I was stumped. I never heard of them... how embarrassing is that?

Here I thought we were one of Orange County's best tankless water heater installers and I did not even know of this manufacturer… What a shot to my ego!

As I spoke with the caller, I explained that we only install Noritz Tankless water heaters and while I was doing so, I looked up Navien Tankless Water Heaters on the internet. Indeed, I did find them at http://www.navienamerica.com/, and thought I could surf their website while talking to the caller… at least that is what I thought (with good intentions).

It literally took 3 minutes to load their HOME PAGE! What do you think I was doing while the remainder of their site was loading? Yeah that’s right, I opened a new tab on my browser and went straight to http://www.noritz.com/ and directed MY NEW CLIENT to do so as well.

The Noritz website loaded in 3.5 seconds, I was able to show my client the model I had picked out for her Laguna Beach home, and an agreement was made!

Well the deal was made, Splash Plumbing has a new client, and there is another Noritz tankless water heater installed in Laguna Beach. Whatever happened to http://www.navienamerica.com/ you ask? Honestly, their website did not fully load and from what I saw, I was not impressed.

Here are the primary reasons why we select Noritz Tankless Water Heaters for all of our clients in Orange County:

- HUGE selection
- Versatile installation
- Availability
- Stainless Steel tankless water heaters
- Direct contact to our manufacturer
- Outstanding customer support
- Gi-nor-mous (yes… it’s a word) showroom for our clients to visit!
- Fast, clean and informative website

There you have it. As far as we are concerned, Navien Tankless Water Heaters still seems to have a lot of work to do in comparison to Noritz Tankless Water Heaters … but then again, that’s only my opinion.

Oh, how is my personal Noritz Tankless Water Heater, that I installed in my Mission Viejo home working? With 4 women in my house, I still have lots of hot water!